Senior Product Designer, The Walt Disney Company

4 yrs • Oct 2021 - Present (Sept 2025) • enterprise web

• Lead designer for Disney's global commerce management platform used by Business Operators to manage 4,000+ Disney+, Hulu, and ESPN streaming subscription plan and pricing options across 130+ countries
• Drove zero-to-one effort to define the design vision for the highly technical platform, developing the design strategy, visual language, design system, and information architecture
• Reduced time spent on manual price change configurations by 66% and clicks by 53% by simplifying complex workflows into a guided step-by-step experience
• Improved overall usability survey scores (ESUS) by 11% from July 2024 to Feb 2026, through ongoing UX improvements that enhance clarity and efficiency
• Designed an AI assistant that guides users to configure eligibility criteria

Interim UX Manager, Belkin International

6 mo • Feb 2021 - Aug 2021 • hardware interaction, mobile app design

• Drove design operations, hiring, and roadmap planning during org transition

UX Designer, Belkin International

1.5 yrs • Sep 2019 - Jan 2021 • hardware interaction, mobile app design

• Designed cross-platform mobile app interactions, hardware interactions, and print materials for smart home & audio products
• Optimized intuitiveness of setup, control, and personalization flows
• Achieved 89% positive usability ratings during smart dimmer beta testing
• Closely collaborated with Product (PM), Program Management, Visual Design, Content Design, UX Research, Industrial Design, Compliance, and Engineering to launch Wemo Smart Plug and Dimmer products

UX Designer, Loyola Marymount University

6 mo • Mar 2019 - Aug 2019 • enterprise web

• Conducted generative research and proposed usability improvements for LMU's internal portal used by students, faculty, and staff
• Facilitated alignment with the IT team on priority of work, starting with improving ease of navigation for top use cases through restructuring of the information architecture

UX Designer, Nationwide Insurance

1.5 yrs • Sep 2017 - Feb 2019 • enterprise web

Designed workflows for RPLink, Nationwide's retirement plan management system used by administrators, internal associates, and plan sponsors to store and manage participant data

Design Consultant, Eaton Corporation

6 mo • Jan 2017 - Aug 2017 • enterprise web

Prototyped an augmented reality support tool to enhance safety and efficiency of work for electricians and electrical engineers in the field

UI/UX Designer, Argus International

1 yr • Nov 2015 - Nov 2016 • enterprise mobile

Redesigned responsive mobile workflows for an aviation management platform used by flight crew, ops managers, and maintenance teams

Research Assistant, The OSU College of Medicine

1.5 yrs • May 2014 - Sep 2015 • conversational UI, virtual agents

Designed and developed virtual chat-based agents for medical student training and virtual health coaching

Research Assistant, University of Southern California

8 mo • Jan 2013 - Aug 2013 • enterprise web

Created artwork and game concepts for educational and health-focused games

AI Learning Club Coordinator

Disney Enterprise Design Team

2025 - Present (2026)

Team Summit Organizer

Genie+ Product Team

2022 - Present (2026)

Mentor for Graduate Students

CMU MHCI Alumni Mentorship

2021 - Present (2026)

Speaker at Internal Conference

Disney Design Summit '25

August 22, 2025

Guest Lecturer on Prototyping

Interaction Design course for the CMU MHCI class of '25

June 24, 2025

Co-Founder & Leader

CMU HCI SoCal Alumni Group

2023 - 2025

BS in Biomedical Engineering with 3D Animation Minor

University of Southern California

June 2013

Design Strategy

Design Thinking, OKR Definition, Product Roadmapping, Cross-Functional Alignment, Design Systems, Complex Systems Thinking, Workshop Facilitation

Product & UX Design

Ideation, Information Architecture, Wireframing, Iteration, Prototyping, Figma • FigJam • Figma Slides, Interaction Design, Accessibility, Visual & UI Design, AI Design

AI

AI-Assisted Development, AI Coding Tools, Vibe Coding, Cursor, Claude Code, GitHub Copilot

Research & Testing

Competitive Analysis, Contextual Inquiry, Directed Interviews, Card Sorting, Survey Design, Usability Testing, Generative Research

Additional

Confluence • Jira, HTML • CSS, Unreal Engine